We Sell.
Worldwide.

1. Who We Are

CBPW AM LTD ("we", "us", "our") is registered in England and Wales (Company No. 17113084). Registered office: 82a James Carter Road, Mildenhall, United Kingdom, IP28 7DE. We are the data controller for personal data collected through this website. Contact: info@cbpw.co.uk

2. Data We Collect

• Contact details: name, email, phone number
• Business information: company name, role, service interests
• Technical data: IP address, browser type, device, pages visited
• Communications: enquiries submitted via our contact form
• Cookie data: as set out in our Cookie Policy

3. How We Use Your Data

• Responding to your enquiries and providing services
• Sending relevant business communications (where you have consented)
• Improving our website through analytics
• Complying with legal obligations
• Protecting our legitimate business interests

4. Legal Basis (UK GDPR)

• Legitimate interests — responding to enquiries, improving services
• Consent — analytics/marketing cookies where opted in
• Legal obligation — regulatory and compliance requirements
• Contract — performing services you have engaged us to provide

5. Data Retention

Contact enquiries are retained for 24 months. Financial and contractual records are retained for 6 years in accordance with UK law. You may request earlier deletion (see Your Rights below).

6. Your Rights

Under UK GDPR you have the right to: access your data; correct inaccurate data; request erasure; object to processing; data portability; withdraw consent at any time. To exercise any right, contact us at info@cbpw.co.uk.

7. Data Sharing

We do not sell your personal data. We may share data with trusted service providers (e.g. hosting, analytics) under confidentiality agreements, or where required by law.

8. International Transfers

Where data is transferred outside the UK, appropriate safeguards are in place in accordance with UK GDPR.

9. Cookies

Please see our Cookie Policy for full details on the cookies we use.

10. Complaints

If you have concerns, you may lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or on 0303 123 1113.

11. Changes

We may update this policy. The latest version will always be available on this website with the date it was last updated.

1. Definitions

"Company" means CBPW AM LTD (Co. No. 17113084). "Customer" means any individual or entity purchasing products from the Company. "Products" means the goods sold by the Company via its platforms and storefront. "Website" means this website and all its pages.

2. Our Services

CBPW AM LTD is an e-commerce retailer selling products via its own storefront and third-party marketplaces. All product listings include applicable descriptions, pricing, and delivery information. We reserve the right to withdraw or amend any product or listing at any time without prior notice.

3. Website Use

By accessing this website you agree to use it only for lawful purposes and in a way that does not infringe the rights of others. You must not reproduce or redistribute any content without our written consent.

4. Payment Terms

Payment terms are specified in individual service agreements. Unless otherwise agreed, invoices are due within 30 days of issue. Late payments may attract statutory interest under the Late Payment of Commercial Debts (Interest) Act 1998.

5. Intellectual Property

All content on this website — including text, graphics, logos, and design — is the property of CBPW AM LTD or its licensors and is protected by UK copyright law. Reproduction requires prior written consent.

6. Disclaimers

Information on this website is for general information only. Market intelligence and commercial insights are provided in good faith but are not guarantees of future performance. We make no warranty as to the completeness or accuracy of any information provided.

7. Limitation of Liability

To the fullest extent permitted by law, CBPW AM LTD shall not be liable for any indirect, incidental, or consequential damages. Our total liability in any matter shall not exceed the fees paid by you in the 3 months preceding the event giving rise to the claim.

8. Consumer Rights

Nothing in these Terms affects your statutory rights under the Consumer Rights Act 2015 or other applicable UK consumer protection legislation.

9. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes are subject to the exclusive jurisdiction of the courts of England and Wales.

10. Amendments

We may update these Terms at any time. Continued use of the website after changes constitutes acceptance of the updated Terms. The date of last update is shown above.

11. Contact

CBPW AM LTD, 82a James Carter Road, Mildenhall, IP28 7DE, UK. Email: info@cbpw.co.uk

What Are Cookies

Cookies are small text files stored on your device when you visit a website. They help the site function correctly, remember your preferences, and provide information about how the site is used.

Essential Cookies (Always Active)

Necessary for the website to function. These cannot be switched off.

• cbpw_consent — Stores your cookie preferences (expires: 12 months)
• cbpw_session — Session management (expires: session)

Analytics Cookies (Optional)

Help us understand how visitors use the website by collecting aggregated, anonymous data. This includes page views, session duration, and traffic sources.

Marketing Cookies (Optional)

Used to understand your browsing habits and deliver relevant content. These do not store personal information but identify your browser uniquely.

Managing Your Preferences

You can change your cookie preferences at any time below, or through your browser settings. Note: disabling certain cookies may affect website functionality.

Third-Party Cookies

Third-party services we use (e.g. analytics providers) may set their own cookies, governed by their own privacy policies.

Contact

Questions? Email us at info@cbpw.co.uk

Overview

CBPW AM LTD is an e-commerce retailer. We want you to be completely satisfied with every purchase. The following refund and returns terms apply to all orders placed through our platforms.

Returns — 30-Day Window

You may return most items within 30 days of receipt for a full refund, provided the item is unused, in its original condition, and in original packaging where applicable. Please contact us before returning any item to obtain a returns authorisation.

Damaged or Incorrect Items

If your order arrives damaged, faulty, or is not as described, please notify us within 48 hours of delivery with photographic evidence. We will arrange a replacement or full refund at no cost to you, including return postage where applicable.

Non-Returnable Items

• Perishable or consumable goods (if opened or used)
• Items specifically customised or personalised to your order
• Digital products or downloadable content once accessed
• Items returned outside the 30-day window without prior agreement

Refund Processing

Approved refunds are processed within 5–10 business days to your original payment method. We will notify you by email once your refund has been issued.

Consumer Rights

If you are a consumer (not acting in a business capacity), you have statutory rights under the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013, including a 14-day cooling-off period for distance contracts. Nothing in this policy affects those statutory rights.

How to Request a Refund

To request a refund or return, please email info@cbpw.co.uk with your name, order number, and reason for the return. We aim to respond within 2 business days.

Governing Law

This policy is governed by the laws of England and Wales.